City Council

c. POLICE DEPARTMENT SERVICES AGREEMENT WITH TURBO DATA\nSYSTEMS INCORPORATED FOR PARKING CITATION AND DATA\nPROCESSING SERVICES\nSummary:\nParking citation and data processing is a vital resource in the City’s parking\nenforcement and education efforts. Recent legislation, including payment plan\nrequirements under AB 503, requires critical management of enforcement\nsystems to allow for efficiency by Department staff and personnel tasked with\nthe issuance of parking citations. In advance of the expiration of the City’s\ncurrent contract for parking management services, staff surveyed industry\nstandards and researched trends to ensure the recent scope of work was\nupdated to include all necessary functions and any anticipated legislative\nchanges. In an effort to ensure the Signal Hill Police Department is using the\nmost compatible systems and contracting with the most suitable vendor, staff\nrecently conducted a competitive RFP process and selected Turbo Data\nSystems.\nStaff proposes a three-year contract for a not-to-exceed amount of $150,000;\nthis amount is approximately $3,000 more annually than the current vendor.\nStaff would include the additional costs related to the parking management\nprogram in the proposed 2025-2026 Fiscal Year Operating Budget. Subject to\napproval by the City Council, the Turbo Data Systems would provide parking\ncitation, data processing services, customer service support, noticing,\ncoordinating second-level hearings, processing citation payments, and\noverseeing collection and Franchise Tax Board intercepts for delinquent\ncitations. The vendor would also provide the necessary technology to support\ncitation issuance and management.\nStrategic Plan Goal(s):\nGoal No. 2 Community Safety: Maintain community safety by supporting\npublic safety services and increasing emergency preparedness.\nRecommendation:\nStaff recommends that the City Council award the proposed Contract Services\nAgreement and authorize the City Manager to enter into a General Services\nAgreement with Turbo Data Systems for parking citations and data processing,\nfor a term of three years with two one-year extension options, and a total\nnot-to-exceed contract amount of $150,000, in a form approved by the City\nAttorney. If approved by the City Council, staff would issue a Notice to Proceed\nand begin coordinating with the contractor to begin providing services on July 1,\n2025.