City Council

8.\nWASTEWATER BILLING ADJUSTMENT TO CORRECT ERRONEOUS BILLING\nRequest the City Council receive a presentation from staff detailing: the nature of certain utility billing\nerrors impacting customers of the Wastewater Fund, leading to some customers being overbilled for\nservice while other customers were underbilled; the recommended measures for correcting these errors\nand ensuring that they do not recur; and the communication plan developed to inform wastewater\ncustomers. Staff requests that the City Council provide direction concerning the proposed methods of\ncorrecting the errors described in this report on future utility bills.\nStaff Recommendation: Provide Direction (City Manager's Office: Christopher McKinney, Deputy City\nManager)\nPresenter: Christopher McKinney, Deputy City Manager\na) Resolution No. 2025-111