City Council

(25) 23-0168 CD 8 CONSIDERATION OF MOTION (HARRIS-DAWSON - PRICE) relative to ongoing phone service outages in Council District Eight. Recommendations for Council action: DIRECT the Information Technology Agency (ITA) to report within seven days on ongoing phone service outages in Council District 8. This report should discuss the following: The cause of phone service outages in the area. The types of services effected, including Plain Old Telephone Service (POTS) lines, internet Voice over IP (VoIP) and mobile services. What actions have been taken to date to resolve service outages. Why AT&T has not provided updates to their customers. An estimated time frame for service restoration. Any steps the City could take to mitigate this problem and ensure that residents who rely on landline phone service have it. DIRECT the ITA, with the assistance of the Department of Public Works, to report if these outages are the result of construction activity, on the presence of and adherence to “before you dig” signs, and on if “locates” were provided prior to construction activity commenced. Community Impact Statement: None submitted (Public Works Committee waived consideration of the above matter)