Laguna Beach

City Council

April 28, 2026 Item #11

Agenda Item 11

11.\nAGREEMENT WITH PACKET FUSION (AUTHORIZED ZOOM PHONE\nRESELLER/ PARTNER) FOR VOIP TELEPHONE SYSTEM REPLACEMENT\nRecommendations:\n1. Authorize the City Manager to execute a five-year agreement with Packet\nFusion for the purchase, implementation, and support of a cloud-based Voice\nover Internet Protocol (VoIP) telephone system using Zoom Phone services\nthrough Packet Fusion as an authorized reseller/implementation partner, to\nreplace the City’s existing telephone system, in an amount not to exceed\n$419,128.67;\n2. Authorize the City Manager to approve change orders and additional\nexpenditures in an amount not to exceed $55,000.00 during the initial five-year\nterm for potential increases in service needs and unforeseen conditions\nidentified during implementation, subject to available budget authority; and\n3. Find that the action does not constitute a project under the California\nEnvironmental Quality Act (“CEQA”) pursuant to CEQA Guidelines Section\n15378(b)(4) and Section 15378(b)(5).