City Council

11. WHAT WORKS CITIES CERTIFICATION FOR PERFORMANCE MANAGEMENT AND OPERATIONAL\nEXCELLENCE – Receive a report on the City of Carlsbad’s performance management and operational\nexcellence efforts that have been recognized with a silver certification by What Works Cities, an\ninternational standard of excellence for data-driven, well-managed local government. (Staff contact:\nDavid Graham and Rachel Maltz, Administrative Services Department)\nCity Manager’s Recommendation: Receive the report.