City Council

8. WASTEWATER BILLING ADJUSTMENT TO CORRECT ERRONEOUS BILLING Request the City Council receive a presentation from staff detailing: the nature of certain utility billing errors impacting customers of the Wastewater Fund, leading to some customers being overbilled for service while other customers were underbilled; the recommended measures for correcting these errors and ensuring that they do not recur; and the communication plan developed to inform wastewater customers. Staff requests that the City Council provide direction concerning the proposed methods of correcting the errors described in this report on future utility bills. Staff Recommendation: Provide Direction (City Manager's Office: Christopher McKinney, Deputy City Manager) Presenter: Christopher McKinney, Deputy City Manager a) Resolution No. 2025-111