City Council

5. APPROVAL OF CONTRACT WITH TEC-REFRESH, INC. FOR A PALO ALTO CYBERSECURITY SUITE The City currently uses Palo Alto Networks’ firewalls to secure the perimeter city-wide data network. Palo Alto Networks is a global cybersecurity leader and offers an extensive platform of cybersecurity measures that can further enhance the City’s data security environment. The proposed suite of Palo Alto cybersecurity solutions will transform the City’s digital security from a reactive model into a proactive, 24/7 powerhouse. The new platform will offer the City services from an elite team of experts who actively search for threats around the clock, ensuring that essential services like emergency response and water treatment remain uninterrupted. Simultaneously, the platform will modernize how staff connect to the network, replacing clunky and unreliable hardware with a fast, cloud-based system that protects sensitive data regardless of where an employee is working. Ultimately, this investment minimizes the risk of costly cyberattacks and creates much-needed connectivity redundancy while providing a more resilient and high-performing foundation for all City operations. Recommendation: It is recommended that the City Council approve Resolution 26-13 to authorize the City Manager to execute the necessary contract documents for the Palo Alto Cybersecurity Suite with Tee- Refresh, Inc., a managed security provider of Palo Alto Networks products.Fiscal Impact: The proposed cybersecurity suite has a not-to- exceed amount of $1,005,980, which covers hardware, software, and services for a three-year contract term. Sufficient budget has been appropriated in the Fiscal Year 2025-2026 Information Technology Fund to support this project. Subsequent contract renewal cost is approximately $330,000 annually and will be incorporated into the annual proposed budget for the Council's consideration.