City Council

(49) 26-0857 CD 14 CONSIDERATION OF MOTION (JURADO - BLUMENFIELD) relative to the Los Angeles Housing Department to report, specific to Council District 14, on Rent Stabilization Ordinance and Just Cause Ordinance complaints and violations; investigation; enforcement; and related matters. Recommendation for Council action: INSTRUCT the Los Angeles Housing Department (LAHD) to report on the following, specific to Council District 14: a. Services provided by LAHD to tenants and landlords and what complaint criteria is required to provide services. b. The number of Rent Stabilization Ordinance and Just Cause Ordinance complaints received, investigated and/or substantiated and closed over the last five years, including reasons for case closure. c. Average LAHD processing timelines such as average time from complaint receipt to inspection, from inspection to determination, and to case closure broken down by violation type. d. Communication mechanisms, process, timelines for follow up with constituents as well as office standards and requirements for tenant and landlord communication during initial complaint evaluation and notification of violations. e. LAHD's current mechanisms for enforcement and the number of notices to comply, number of citations, and number of referrals to the City Attorney issued over the past five years. f. Current protocols for addressing repeat violations, including escalation procedures, enforcement tools, repeat-offender thresholds, penalties imposed, and recommendations for strengthening enforcement. g. An analysis of the most common causes of repeat violations and any staffing resource, technological or legal barriers that limit code enforcement and penalties to violators. h. Recommendations to improve transparency, reduce repeat violations, strengthen enforcement and improve housing conditions for tenants