LA County Board

34. Streamlining Assessment Appeals and Property Tax Corrections\nRecommendation as submitted by Supervisor Barger: Instruct the Interim\nExecutive Officer of the Board, in collaboration with the Assessor, the\nAuditor-Controller, and the Treasurer Tax-Collector, to report back to the Board\nin writing in 90 days on the status of Assessment Appeals Board (AAB) cases,\nwith the report to include the current number of pending AAB cases, and data\nfrom the last two fiscal years on the average time for a hearing date to be\nscheduled once an appeal is filed, the average time it takes for resolution for\ncases on appeal, and the amount of time it takes to issue refund payments to\nsuccessful appellants once the case has been decided, the report back should\nalso provide recommendations to further streamline and improve the AAB\nprocess using existing resources, such as opportunities for the Assessor to\nassist property taxpayers in cases that do not require the formal AAB process,\nimproved processes to issue refunds for successful appellants more efficiently,\nstrategies to decrease the no-show rate for AAB hearing participants, and\nstrategies to improve scheduling processes to prevent the need for\ncontinuances and postponements to ensure more efficient case resolution; and\ninstruct the Auditor-Controller and the Treasurer Tax-Collector, in collaboration\nwith the Assessor and the AAB, to report back to the Board in writing within 90\ndays with recommendations on how to enhance efficiencies and customer\nservice to ensure the timely resolution of constituent property tax issues,\nincluding the consideration of a specialized strike team, using existing staff and\nresources, that can provide centralized constituent issue management drawing\nfrom all impacted Departments. (24-1302)