San Gabriel
City Council
Agenda Item I
I. AUTHORIZATION TO PURCHASE A NEW RECORDING SOLUTION\nTHROUGH GOSERCO, INCORPORATED IN THE AMOUNT OF $43,660.07\nThe San Gabriel Police Department is currently using Verint for its phone and\nradio recording solutions. The program and hardware are outdated and no\nlonger have support for the 24-hour, 365-day-a-year operation required. The\ncurrent voice recorder was purchased in 2016 and records all radio\ncommunications for the Department’s public safety radio and telephone\nconversations, including 911 lines. Because of how critical this tool is to public\nsafety, the Department relies on products that have high reliability,\nfunctionality, durability, longevity, and immediate tech support. Funds for the\nvoice recorder are currently budgeted in the Police Department’s special\nprojects account #124-751-15-99-270, with a current allocation of $50,000.\nSince the anticipated cost is below what is budgeted, there will be cost savings\nto the General Fund.\nCalifornia Environmental Quality Act (CEQA) Determination: Not a project as\ndefined in Section 15378 of the State CEQA Guidelines.\nRecommended Action:\nStaff recommends that the City Council authorize the City Manager to purchase\nthe hardware and software system through Goserco, Incorporated for the Police\nDepartment’s communication center.