La Verne
City Council
Agenda Item 13
13. Residential Solid Waste Billing Transition to Waste Management and Communication\nPlan. Updates to the City Council on the transition of residential solid waste billing to Waste\nManagement under the existing franchise agreement, including a Memorandum of\nUnderstanding and coordinated outreach plan to improve customer service and streamline\nbilling operations.\nRecommendation: Receive and file this report and provide any desired direction to Staff.