Signal Hill

City Council

June 13, 2023 Order of Business 8 #D

Agenda Item D

d. APPROVAL OF AGREEMENT WITH GO TO TECHNOLOGIES USA, INC.\n(GOTO) FOR A CITYWIDE PHONE VOIP SYSTEM\nSummary:\nStaff is recommending approval of an Agreement with GoTo Technologies USA\nInc. (GoTo) for telecommunications services for a forty-two month-term, in an\namount not to-exceed $94,128.45 (with an additional 10% for contingency), for\ncloud hosted Voice Over Internet Protocol (VOIP) phone system and\ntelecommunication services The current phone system has outdated hardware\nand software and is no longer supported by the manufacturer. Subject to City\nCouncil approval, the implementation of the project would be completed by end\nof November 2023.\nRecommendation:\nAuthorize the City Manager to enter into an Agreement with GoTo for\ntelecommunications services for a forty-two month term, in an amount not\nto-exceed $94,128.45 (with an additional 10% for contingency as needed) for\ncloud hosted Voice Over Internet Protocol (VOIP) phone system in a form\napproved by the City Attorney.