City Council

19. 23-1225 Recommendation to adopt Specifications No. RFP TI-23-202 and award a\ncontract to i3 Milestone, LLC, of Nashville, TN, for software licenses and\nprofessional services for implementation of a Customer Self Service Web\nPlatform (CSWP) solution, in a total contract amount not to exceed\n$1,749,963, inclusive of a one-time installation cost of $592,900 with a five\n(5) percent contingency of $29,645, for a period of two years, with the\noption to renew for three additional one-year periods, at the discretion of\nthe City Manager; and, authorize City Manager, or designee, to execute all\ndocuments necessary to enter into the contract, including any necessary\nsubsequent amendments;\nIncrease appropriation in the General Services Fund Group in the\nTechnology and Innovation Department by $822,545, offset by a transfer\nof funds from Long Beach Utilities and the Public Works Department; and\nIncrease appropriation in the Refuse Fund Group in the Public Works\nDepartment by $224,802 offset by funds available to transfer to the\nGeneral Services Fund Group. (Citywide)\nOffice or Department: TECHNOLOGY AND INNOVATION\nSuggested Action: Approve recommendation.