City Council

19. 23-1225 Recommendation to adopt Specifications No. RFP TI-23-202 and award a contract to i3 Milestone, LLC, of Nashville, TN, for software licenses and professional services for implementation of a Customer Self Service Web Platform (CSWP) solution, in a total contract amount not to exceed $1,749,963, inclusive of a one-time installation cost of $592,900 with a five (5) percent contingency of $29,645, for a period of two years, with the option to renew for three additional one-year periods, at the discretion of the City Manager; and, authorize City Manager, or designee, to execute all documents necessary to enter into the contract, including any necessary subsequent amendments; Increase appropriation in the General Services Fund Group in the Technology and Innovation Department by $822,545, offset by a transfer of funds from Long Beach Utilities and the Public Works Department; and Increase appropriation in the Refuse Fund Group in the Public Works Department by $224,802 offset by funds available to transfer to the General Services Fund Group. (Citywide) Office or Department: TECHNOLOGY AND INNOVATION Suggested Action: Approve recommendation.