Los Angeles
Cannabis Regulation Commission
Agenda Item 5
5. REPORT FROM DCR ON COMPLAINTS AND ENFORCEMENT INVESTIGATIONS\nReport from the Department regarding the complaint portal’s new features, its monitoring and\nmanagement and all-time complaint portal data statics; implementation of the Department’s progressive\nenforcement strategy, including the number of unresolved/open investigations, the time it takes to review\na complaint, complete an investigation and the resources necessary and/or required to resolve an\ninvestigation.