City Council

5. SUN RIDGE SYSTEMS, INC. AGREEMENT The City of Tustin Police Department seeks City Council authorization to enter into an agreement with Sun Ridge Systems, Inc. for the implementation of a new Computer Aided Dispatch (CAD) and Records Management System (RMS). The proposed agreement provides a comprehensive public safety software platform designed to modernize dispatch operations, records management, mobile field reporting, mapping capabilities, public access services, and system integrations. Following a formal Request for Proposal (RFP) process, Sun Ridge Systems, Inc. was identified as the vendor best suited to meet the operational, technical, and long-term needs of the Tustin Police Department. The proposed agreement includes software licensing, implementation services, data conversion from the Department’s current Records Management System (RMS) platform, training, technical support, and ongoing software maintenance and updates. The replacement of the Department’s current CAD and RMS is a critical technology initiative intended to improve operational efficiency, enhance data accessibility, streamline reporting processes, support officer and dispatcher effectiveness, improve interoperability with partner systems, and position the Department for future technological enhancements. Recommendation: Recommend the City Council take the following actions: 1. Authorize the City Manager, or designee, to execute an agreement with Sun Ridge Systems, Inc. for the purchase, implementation, training, and support of a Computer Aided Dispatch and Records Management System in an amount not to exceed $938,865. 2. Authorize the City Manager, or designee, to execute any necessary non- substantive documents and amendments related to implementation of the agreement, subject to approval as to form by the City Attorney. Fiscal Impact: Sufficient funds have been appropriated in the Fiscal Year 2026- 2027 Vehicle & Equipment Replacement Fund Budget to cover the cost of CAD/RMS platform and professional services to implement the system. A total of $1,300,000 has been budgeted for this project. The agreement with Sun Ridge Systems for the platform is $938,865 and the remaining budget of $361,135 will support professional service agreement for technical assistance during implementation. The Sun Ridge agreement includes CAD/RMS software licensing, mobile software, mapping software, interfaces, installation, training, data conversion services, and the first year of annual support and updates. The cost of subsequent annual support is estimated at $90,000 and will be incorporated into the Police Department's future operating budget for the Council's consideration.